Discounts

General Information

Name

The name of the voucher/discount seen within the backend for an event administrator's reference.

Code

The code a booker would enter on the booking summary page to apply this discount to the booking, ticket or extra.

Discount Type

Whether this discount applies a % off or a fixed (£) value, or not.

Discount Value

Used in combination with the 'Discount Type'. For example:

• If % is selected in the discount type field and 50 in this field, you'd be giving 50% off.
• If £ is selected in the discount type field and 50 in this field, you'd be giving £50 off.

Total Available

The total number of times this discount code can be used by bookers on the frontend.

Maximum times this code can be used per lead booker

The maximum number of times this discount code can be used per lead booker across all of their bookings.

Maximum times this code can be used per group

The maximum number of times this discount can be used per group, across multiple bookings.

Minimum Subtotal

If a booking needs to have a minimum subtotal before this discount can be applied you can set that value here.

For example if set to 200, then the subtotal for tickets and extras in a booking must come to at least £200 before the discount can be used.

Minimum Tickets in order

If a discount should only be valid when there are a certain number of tickets within the order.

Minimum Extras in order

If a discount should only be valid when there are a certain number of extras within the order.

Valid From Date

The date that a discount should become available for use.

Valid To Date

The date that a discount should no longer be available for use.

Discount Level

Whether the discount is for use against a ticket, an extra, a bundle or the entire booking.

TIP

If either ticket, extra or bundle are chosen there will be further options shown to restrict which specific items this discount can be used on.

WARNING

Discounts cannot be applied to tickets or extras that are within a bundle.

Can be used on bookings site?

Turn this option on to enable the discount for use from the event frontend (in conjunction with the valid to and from dates).

Country Restrictions

A discount may optionally be restricted based on a set of countries. The discount can be set to be valid for people from within or outside the chosen countries.

WARNING

In order for Solidrock to know a country to match against, a country field must be added to ticket forms.

Discount Rules

Add rules determining when a discount can be applied to an order or an item within an order.

For example, if there is a rule for "1 Early Bird Ticket" and a rule for "1 Team Member Ticket", then the order must contain both a Team Member ticket and an Early Bird ticket to qualify.

WARNING

In order to qualify, all rules must pass.

TIP

You may choose whether a discount should be automatically applied if the rules are met, or whether it is down to the booker to still manually enter the discount code.

Batch Create Discounts

Creating batch discount codes is useful when multiple one time use discounts need to be generated in bulk.

Batch Name

The name of the group of codes being created. This is for an event administrators reference only.

Amount to create

The total number of 1 time use discount codes to create within this batch.

Prefix

A 4 character prefix for the automatically generated discount code.

Code Pattern

Specify a pattern for the discount codes being produced.

The pattern accepts 3 different characters:

• X: Alpha-Numeric Character (e.g. A-Za-z0-9)
• A: Alphabetical Character (e.g. A-Za-z)
• N: Numerical Character (e.g. 0-9)

The pattern can be between 1 and 4 characters long, depending on how many codes you wish to generate.

Other settings

Batch generated discounts have a simpler set of available settings from regular discounts. All settings are described in more detail further up this page. They include:

• Discount Type
• Discount Amount
• Minimum Subtotal
• Valid From Date
• Valid To Date
• Voucher Type
• Can be used on bookings site?